| 8:00: |
Registration, coffee & networking |
| 8:30: |
Welcoming remarks from the Chair
Dr Tony Hobbs, GP Obstetrician
Cootamundra Primary Health Centre & Former Chair, National Primary Health Care ERG
|
| A WHOLE OF SYSTEM APPROACH |
|
| 8:40: |
The importance of an interconnected and self improving health system
- Measuring the connection across the continuum of care
- Why it is important to achieve a connected system
- Improving the patient journey through the entire health sector
- Reporting at a National, state and local service level to create a self improving system
Professor Justin Beilby, Executive Dean, Health Sciences
University of Adelaide & Former Commissioner NHHRC |
| MEASURMENT TO DRIVE REFORM |
|
| 9:20: |
National Access Targets for primary health care
- Continuous measurement to set benchmarks
- The importance of National standardised benchmarks
- Measuring both clinical outcomes and patient experience
- A practical view on how data can be used within a clinic to improve patient outcomes
Dr Tony Hobbs, GP Obstetrician
Cootamundra Primary Health Centre & Former Chair, National Primary Health Care ERG |
| 10:00: |
Measuring patient experience to improve quality of care
- Using patient feedback to transform care delivery
- What is being done in the US - what can we learn?
- Patient engagement in driving quality improvement
- Motivation and accountability in leading organizations
- Outcomes for patients and health care services
Dr Karen Luxford
Harkness Fellow in Healthcare Policy & Practice |
| 10:30: |
Morning tea & networking |
11:00: |
Using data as part of the continuous improvement process
- A national approach to using data to enable innovation and improvements in the system
- Measuring the right performance indicators
- Examining areas that are not being measured
- Repeated measurement of top line indicators to enable health care reform
Professor Ian Hickie AM MD FRANZCP, Executive Director
Brain & Mind Research Institute |
| DEFINING PERFORMANCE INDICATORS |
|
| 11:40: |
A set of performance indicators across the health and aged care system
- Defining what we need to measure
- Setting performance indicators
- Linking performance indicators to patient outcomes
Dr Penny Albon, Director
AIHW |
| 12:20: |
Lunch
|
| 1:30: |
National indicators in safety and quality
in health care
- Indicators of safety and quality of health care
- Use of safety and quality data
- Approaches to data collection and presentation
Neville Board, Information Strategy Manager
Australian Commission on Safety and Quality
in Health Care |
| CREATING STANDARISED FRAMEWORKS FOR REPORTING & ANALYSIS |
|
| 2:10: |
Continuous measurement to drive innovation and inform policy
- Frameworks driven by measured outcomes
- Linking patient outcomes with policy design
- New ways of organising health around people/li>
Professor Andrew Wilson, Deputy Director-General,
Policy Planning and Resourcing Division
Queensland Health |
| 2:50: |
Creating a self improving system
- A targeted approach to improvement
- Constant measurement and innovation
- Progressing public health system reform and developing a culture of continuous improvement that will guide and direct ongoing reform and change
Dr Robyn Lawrence, Executive Director, Innovation and Health System Reform
Department of Health, WA |
| 3:20: |
Afternoon tea and networking
|
| USING DATA TO IMPROVE ACCESS & EQUITY |
|
| 4:00: |
Using data to improve service delivery for Aboriginal and Torres Strait Islander patients
- Ensuring the provision of care is culturally appropriate
- Evaluating the effectiveness of existing programs and new initiatives
- Accessible models of care
Dr Peter Lynch, Director of Medical and Clinical Services
Alice Springs Hospital |
| 4:40: |
Frameworks for improving access and waiting times
- Learning from international case studies
- Using data to redesign the system
- Creating a patient centric system
Professor Donald G. MacLellan BSc, MD, MBA, FRACS, Statewide Program Director of Surgery
NSW Health |
| 5:20: |
CLOSING REMARKS FROM THE CHAIR |
| 5:30: |
CLOSE OF DAY ONE |
