| 8:00: |
Welcome coffee & networking |
| 8:30: |
Welcoming remarks from the Chair
Dr Tony Hobbs, GP Obstetrician
Cootamundra Primary Health Centre & Former Chair, National Primary Health Care ERG
|
| DELIVERING ‘SMART’ DATA |
|
| 8:40: |
The development of a National patient experience survey
- The National patient experience survey
- Collecting data on patient experience through population-based surveys
- Identifying gaps for improvement
Michelle Marquardt, Director,
Health and Disability Statistics Section,
ABS |
| 9:20: |
Health data linkage
- Rolling out a health data linkage network
- Linking patient outcomes to patterns of care
- The importance of improving data linkage across different services
Dr Merran Smith, Chief Executive
Population Health Research Network |
| 10:00: |
Improving data management in a clinical setting
- Clinician engagement in a systems approach to patient safety
- Implementation of evidence into practice
- Use of data linkage to inform assessment and monitoring of quality and safety in healthcare/li>
Associate Professor Caroline Brand, Director CEHSEU
Royal Melbourne Hospital & CREPS |
| 10:40: |
Morning tea & networking |
| 11:10: |
Quality data to adjust and improve flow
- The three pinch points
- Tactical and strategic approaches: real time data to cope with patient flow and qualitative data to make improvements for the future
Associate Professor Hugh Grantham ASM MBBS FRACGP, Executive Director Clinical Services
SA Ambulance Service |
| USING DATA TO REDESIGN: CASE STUDIES |
|
| 11:50: |
Improving the patient journey in a large hospital setting
- Creating a good organisational culture that delivers change
- The patient’s journey; managing patient flow and experience in emergency, specialist clinics, surgery and outpatient care
- Creating a system which is self improving
Sue Cadigan, Nursing Director for Surgery and Perioperative Services
Royal Brisbane and Women’s Hospital |
| 12:20: |
Experience-based codesign
- Improving patient experience of emergency care services
- Measuring patient outcomes and using the results to improve the system
- Reaching recommendations from the NHHRC report
Jane Gray, Senior Manager, Health Service Performance Improvement Branch Quality,
Performance and Innovation Division
NSW Health |
| 12:50: |
Lunch |
| 2:00: |
Quality improvement cycle in primary health care
- Innovative ways of collecting data
- Monitoring patient outcomes and improving patient pathways
- Using aggregated data to set benchmarks and compare performance at state and National levels
Senior representative
Improvement Foundation Australia |
| 2:30: |
Creating better care pathways in aged care
- Ensuring the provision of care for older people and people with complex care needs in a seamless continuum
- Evaluating the effectiveness of existing programs
- Service redesign
Annette Nuck, Director of Nursing
Yackandandah Bush Nursing Hospital |
| 3:00: |
Afternoon tea & networking |
| 3:20: |
Improving access to oral health
- Planning and developing oral health policies which focus on oral health promotion, prevention, early intervention and treatment
- Using information technology to improve coordination of patient care
- Clinical re-design and using strategies applied to the acute care setting to improve service delivery
Dr Clive Wright, Chief Dental Officer &
John Skinners, Project Manager, Oral Health Programs
Centre of Oral Health Strategy |
| 3:50: |
A whole of government approach: The mental health perspective
- Mental health outcomes variables
- Need for National research engines and continuous and substantives measurement
- Linking social outcomes data
JSebastian Rosenberg, Deputy Chief Executive Office
Mental Health Council Australia |
| USING DATA TO REWARD |
|
| 4:20: |
Rewarding performance outcomes
- Incentives for health care providers
- Funding the programs that address patients’ preferences for health care services
- Linking patient outcomes to funding models
- Linking social outcomes data
Professor Anthony Scott, Professorial Research Fellow
Melbourne Institute of Applied Economic and Social Research |
| 5:00: |
CLOSING REMARKS FROM THE CHAIR AND CLOSE OF CONFERENCE |
